1. Dell Usb Controller Driver Wont Installation
2. Dell Usb Controller Driver Windows 7
3. Dell Inspiron Usb Controller Driver

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I've tried to Install an Intel network driver for my laptop. It's Intel 825xx 10/100/1000 Ethernet Controller Driver Version: 18.1.0.0 ,A08 (I got it from the Dell Support Website which told me this was one of the drivers fitting my device).

According to the log, it fails with:

Installation was not successful. The most likely cause is no supported network connection exists on this platform.

What's that supposed to mean? Do I need to plug a LAN cable into the LAN adapter, so that a network connection can be established before the driver will install properly? Or is the LAN network device out of order? Or something else?

I've tried that on Win7 and (following automatic upgrade) Win10 - same error all the time.

I further tried installing with 'Intel Device Manager Diagnostics Utility' available from the same website. It said it installed nothing since no network connections existed and no Intel adapters were found.

Edit: Additional info as requested by first three comments:

Dell Usb Controller Driver Wont Installation

• It's a Dell Latitude E6420
• Listed under Device Manager > Network Adapter is a Intel(R) Centrino (R) Ultimate-N 6300 AGN. According to it's properties it's working fine.
• The full configuration is at: http://www.dell.com/support/home/de/de/dedhs1/product-support/servicetag/CXX92Q1/configuration and I suppose that list is up-to-date as told to the website by the Dell System Detect utility. The list of network adapters is empty. It's a Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz CPU with NVIDIA NVS 4200M GPU, BIOS Version A04. Please ask if further info is needed.
• Device Manager lists three (3) devices with exclamation mark signs. Their IDs are: 1.) (unknown device, saved at: 'Stammkomplex für PCI-Express') ACPIVEN_SMO&DEV_8800 ACPISMO8800 *SMO8800 2.) (Broadcom USH, saved at 0000.001d.0000.001.008.000.000.000.000) USBVID_0A5C&PID_5800&REV_0101&MI_00 USBVID_0A5C&PID_5800&MI_00 3.) (mass storage controller, saved at PCI-Bus 11, Gerät 0, Funktion 1) PCIVEN_1217&DEV_8231&SUBSYS_04931028&REV_03 PCIVEN_1217&DEV_8231&SUBSYS_04931028 PCIVEN_1217&DEV_8231&CC_018000 PCIVEN_1217&DEV_8231&CC_0180
• I've spoken on the phone to Dell support (on an ordinary phone number - they spoke to me for about 30+ minutes even though there's no more warranty on this device). They suggested I downgrade to Win7 (despite the same problem occuring when using Win7) and try to install the driver/s there. In passing they mentioned that maybe there was an issue with the network adapter itself or with its plug that connect it to the mainboard.

2 Answers

THose are the drivers I found:

Chipsatz-Treiber :http://wikidrivers.com/wiki/Intel_Chipset_Device

Kartenleser :http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/latitude-e6420?driverId=KC9W0&fileid=2731102815

Broadcom USH :http://www.dell.com/support/drivers/us/en/19/DriverDetails?driverId=R308326

Had the same issue on my Latitude E6430. Turns out, that the network card was disabled in the BIOS. Obviously, the operating system had no chance of detecting the Intel(R) 82579LM Gigabit Network adapter.

Once, I turned in on there, Windows automatically installed the required drivers.

Not the answer you're looking for? Browse other questions tagged windows-7networkingwindows-10driversnetwork-adapter or ask your own question.

You can fix a Dell device’s error by downloading and installing the latest Dell Drivers. If there is some problem with your Dell device driver, you are likely to experience any of the following issues:

• You are unable to access the Dell hardware device
• Your Dell hardware device is not working properly
• Your Windows computer is not recognizing the installed Dell hardware device

A problem with your Dell device driver can occur if:

• You did not install the Dell driver when you installed the Dell hardware device
• You upgraded your Dell device but did not install the most current Dell drivers
• You upgraded your operating system, and your old Dell drivers are not compatible with the new Windows operating system
• Your Dell Driver files have become corrupt

Is the problem with your Dell device or driver?

How can one determine if the problem is with the Dell device or, more specifically, with the Dell drivers or with something else?

You can identify the problem using Device Manager, which you can access by:

1. Opening the Control Panel Window
2. Selecting and double-clicking System
3. Clicking Device Manager
4. In Device Manager check if there is an exclamation point, a yellow triangle, or a question mark against your Dell device. If there is, there is a problem with your Dell device.

To fix the issue, download and install the most current Dell drivers.

Before you close the Device Manager window, ensure that you note down the model and make of your Dell device. To locate your device on Dell’s website, you are going to need this information, which is likely to also be present on your Dell device.

How to locate the correct driver on Dell’s website

Dell Usb Controller Driver Windows 7

Complete the following steps to download a Dell driver from Dell’s website:

1. Log on to http://www.dell.com/
2. Browse to the end of the page and click Driver & Downloads under the Support option
3. Click Drivers & Downloads Home
4. Select Choose from a list of all Dell products, and then click Continue
5. Next, select the product for which you need a driver
6. Locate your product
7. Click the Download File button next to the driver or software suite you want to download

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Dell Inspiron Usb Controller Driver

The easiest way to fix driver-related errors is by using an efficient Driver Update Tool.